Zeist, August 19th 2026 — Pridis announces that Connecsy, the attendant console for managing phone calls, is now available in the Zoom App Marketplace. This allows Zoom users to manage calls directly within Zoom, bringing everything together in one place and making call handling simpler and more efficient.
The integration enables organizations to use the Connecsy Attendant Console alongside Zoom Phone. It offers a practical way to manage "dialogue orchestration" while users continue working within their existing communication environment. Connecsy integrates with Zoom without requiring changes to existing workflows, giving organizations greater visibility and control over how calls are handled.
For many organizations, phone accessibility is a calling card. Calls need to reach the right person quickly, and employees need to be able to see who's available at any moment. Because Connecsy now works directly with Zoom, organizations can maintain this control without switching to a different system or adding extra complexity to their communication environment. Teams can organize Dialogue Flows, manage availability, and transfer calls quickly and accurately, all within the Zoom environment they already use.
Frank De Schrijver of Pridis explains: "Our focus is on making communication clear and intuitive. By integrating Connecsy with Zoom, organizations can keep using Zoom the way they do today, while gaining better insight into availability and routing within their teams."
With Connecsy for Zoom, organizations benefit from an operator console that works seamlessly alongside the Zoom platform, faster and more accurate routing of calls and internal requests, real-time insight into user availability, and a design focused on clarity, speed, and ease of use.
This integration reflects a shared focus on flexible, open communication solutions that connect with existing platforms. By making Connecsy available for use with Zoom, organizations gain more control over dialogue orchestration without adding extra complexity.
BusinessCom is the official distributor of both Pridis's Connecsy solution and the full Zoom platform, and supports resellers on projects where both solutions come together. Both Connecsy and Zoom are part of BusinessCom's My-Connect Cloud portfolio. For resellers, Pridis's Connecsy solution is available through BusinessCom via the My-Connect Portal, under the name My-Connect Dialogue.
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